Does defrosting a commercial freezer make it work better?
This blog will help you understand why frost forms in commercial freezers, and how to manage it, to help keep your freezer running smoothly for years to come.
7 July 2025

Is your commercial freezer’s performance slipping? The culprit might be hiding in plain sight: frost.
It’s subtle and easy to overlook. After all, all freezers have some kind of frost build-up, right?
True, but when this gets too bad, frost quietly drains your energy, reduces cooling efficiency and can even compromise food quality.
Understanding why frost forms in commercial freezers – and how to manage it – means you can keep your freezer running smoother for years to come. That’s what this blog is all about.
Why frost forms and how it affects performance
Frost forms in commercial freezers when moisture in the air freezes onto the unit’s cold internal surfaces. This process begins when warm, humid air enters the freezer, typically through frequent door openings or inadequate seals. Once inside, the moisture in the air condenses onto the coldest surfaces, such as the walls, back and shelves, and then freezes, forming frost.
In commercial freezers, the primary sources of moisture are:
- Air – warm, moist air enters each time the freezer door opens. Even with good seals, the temperature difference can create a negative pressure that draws humid air from the surroundings.
- Food – unpackaged or improperly sealed food releases moisture into the air inside the freezer. This moisture then condenses and freezes on the cold surfaces.
- Humidity – hot kitchens and food prep areas are usually humid. Moisture might enter the freezer through gaps, vents or when the freezer is filled or unloaded.
As frost accumulates, it acts as an insulating layer, making it harder for the coils to absorb heat. This means the compressor has to work harder and longer to maintain the desired temperature, leading to increased energy consumption and potential overheating.
The refrigerant system in your commercial freezer works as follows. The refrigerant in the evaporator coils (inside the freezer) absorbs heat inside the unit. When the compressor activates, it sends this heat outside the freezer through the condenser, which is why freezers and fridges give off warmth.
So, frost’s impact on performance is measurable. Studies have shown that frost build-up can increase energy use by up to 20% and reduce cooling capacity by up to 30%.
What are the signs that your commercial freezer needs defrosting?
As we’ll discuss in the next section, your commercial freezer needs defrosting more regularly than a domestic unit. However, these are the signs to watch out for in the meantime.
First, and most obviously, check how thick the frost (ice) build-up is. If it’s anything more than ¼ inch (5mm), it’s time for a defrost cycle. You don’t need to be too precise with your measurements here. Use a ruler or tape measure if you like, but a visual inspection usually tells you all you need to know.
Second, monitor the thermostat’s cut-in time (the duration the compressor stays off before restarting).
As frost accumulates on the evaporator coils, it gets harder for the refrigerant to absorb the heat, causing the compressor to run longer and the off-time to shorten. If the cut-in time shortens by a significant amount (say about 30%) – or the time the compressor runs increases by a similar amount – then frost may be impairing its efficiency. It’s time to start defrosting.
Finally, monitor temperature fluctuations. Of course, this is far simpler if your unit has a digital thermostat on the outside. Check and log the temperature regularly across a few days. That way, you’ll have a good dataset from which to work. However, note that when your freezer isn’t working, you’re more likely to see greater energy bills than obviously fluctuating temperatures, unless the frost build-up is extremely severe or the freezer is on the way out.
How often should you defrost your commercial freezer?
There’s no ‘one-size-fits-all’ here. That’s because every shop, every premises, every business, every workplace is different. The trick is to find the sweet spot for your operations.
The frequency of defrosting depends on all sorts of things. Here are just a few:
- Type of freezer
- Use pattern
- Ambient conditions
- Energy bills
- Age and condition of your freezer
- Produce you store
- How busy your staff are
However, be aware of one thing: you should defrost your commercial freezer far more often than its domestic equivalent. A typical home freezer usually only needs a manual defrost once per year, or once you notice significant frost build-up. In contrast, commercial freezers may need defrosting every few weeks.

Manual vs. automated defrosting: which is better?
When it comes to the actual process of defrosting, you’ll find two schools of thought: manual vs. automatic. Neither is right or wrong, but you’ll probably find one option works better than the other for your business.
A manual defrost cycle involves turning off the freezer and allowing the frost to melt by opening the doors. This method gives you better control over precisely when you want to defrost each day, and means you have the time to remove your produce from the freezer so it doesn’t spoil. However, it does take time, and could disrupt your operations.
On the other hand, automatic defrosting systems detect the best time to initiate defrost cycles using timers or sensors. You don’t need manual intervention (usually), and, planned correctly, you won’t experience any downtime. But it’s worth noting that some freezers defrost more often than they need to (resulting in higher energy bills), and, since the temperature inside the unit will spike, you need to take extra care regarding produce safety and quality.
Automated defrost cycles are the way to go for most businesses, though certainly not all. While they can reduce energy consumption by up to 20% and extend the lifespan of the equipment by reducing wear and tear, they also require an initial investment and regular maintenance to ensure proper functioning. If you want more control over defrosting, a manual method is still perfectly fine, if a little less cost-and-time-efficient.
How can TEFCOLD UK help?
The more you know about defrosting, the more important it becomes. It’s essential to balance your immediate operational needs with your equipment’s long-term performance and lifespan to help maintain food quality and safety.
So, if you’re looking to optimise your freezer’s performance and reduce operational costs, get in touch with us here at TEFCOLD UK.
We stock a vast range of commercial freezers designed to meet your needs. Our friendly experts offer commitment-free advice on which units work best for you in your space. Explore our products to find the right fit for your business today.